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Black and white clothing is gaining more popularity these days, thus we’d like to help you and be your guide in this fashion. If you have any questions concerning our collections, require assistance with your order, or need further details about our products, we are listening. At FNXBAY., we assure every customer a good shopping journey and we will follow that up.

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You can contact us for any questions or suggestions. We are here to give you answers that are both quick and thorough so that you will be satisfied.

If you prefer to send an email directly to us without using the form, you can do so at contact@fnxbay.com.

FAQ

Our giclée prints are produced on high-quality matte cotton canvas, which faithfully reproduces the appearance of natural painterly canvas. This premium material boasts a substantial weight of 390g, ensuring durability and a luxurious feel. The meticulous craftsmanship and attention to detail ensure that each print captures the essence and depth of the artwork.

We ship our giclée paintings with the utmost care to ensure they reach you in pristine condition. They are meticulously rolled and encased in protective tubes designed to guard against potential damage during transit. This method ensures the artwork remains safeguarded from external pressures and contaminants, preserving the integrity and vibrancy of each piece.

Our primary concern is the safety and integrity of the giclée artwork during transportation. To ensure this, all paintings are carefully rolled and encased in protective tubes designed to prevent any potential damage. This approach not only prioritizes the artwork’s protection but also avoids the increased costs and potential risks associated with shipping framed pieces. However, if you also decide to purchase a frame from our store, we offer free framing of the artwork upon request. Simply include your desire to take advantage of the free framing in the message to the seller when placing your order. Please be aware that shipping a framed painting involves higher shipping costs and that paintings framed upon request (even using frames purchased from our store) are not eligible for returns.

While we primarily dispatch our giclée prints rolled and securely housed in protective tubes to ensure their safety, we also offer framing services upon request using frames purchased from our store – this option is free of charge, but please note that it involves higher shipping costs.

Additionally, we can facilitate framing through a trusted external partner. However, it’s important to understand that opting for framing leads to an increase in both costs and delivery timelines. Each artwork requires a frame tailored to its unique dimensions and aesthetic, resulting in additional expenses and a potential increase in shipping charges.

Due to their personalized nature, paintings framed upon request (even using frames purchased from our store) are not returnable.

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